GENERAL CONTEXT

Médecins Sans Frontières is an international independent medical-humanitarian organization, which offers assistance to populations in distress, to victims of natural or man-made disasters and to victims of armed conflict, without discrimination and irrespective of race, religion, creed or political affiliation.

MSF is a civil society initiative that brings together individuals committed to the assistance of other human beings in crisis. As such MSF is by choice an association. Each individual working with MSF does it out of conviction and is ready to uphold the values and principles of MSF.

The MSF movement is built around five operational directorates supported by MSF’s 21 sections, 24 associations and other offices together worldwide. MSF OCBA is one of those directorates. The operations are implemented by field teams and the mission coordination teams; together with the organizational units based in Barcelona, Athens and decentralized in Nairobi, Dakar and Amman. The field operations are guided and supported by 5 Operational Cells, the Emergency Unit and other departments supporting operations, including the medical department.

CONTEXT AND GENERAL OBJECTIVE OF THE POST

To provide practical technical support to (para)medical activity managers and other relevant functions in MSF missions in his/her area of expertise and to contribute to capacity building of field staff through the application and transfer of medical-technical know-how according to MSF protocols, standards and procedures in order to ensure the delivery of quality medical care for patients and their communities as well as to improve the health condition of the target population.

RESPONSIBILITIES AND MAIN TASKS

In collaboration with the Medical Coordinator and under the supervision of the HQ referent provide practical support in the applicable health care area to activity managers in accordance with Terms of Reference agreed for each assignment, normally comprising the following responsibilities:

  • Supporting the activity manager(s) in the practical implementation of program activities, including the formulation of (para)medical protocols and/or orders, strategies, planning, interaction with external actors (e.g. authorities, health committees), the correct sizing and composition of the HR set-up, etc.
  • Carrying out a functional evaluation in the specific (para)medical area, assessing quality of care, practices and organisation within the framework of MSF standards in order to identify the main areas for improvement in the provision of the relevant health care at the different structures.
  • Initiating and overseeing the implementation of the improvement plan based on the recommendations arising from the assessment (including objectives, priorities, strategies and tools to realise the strategy).
  • Supporting and guiding the field teams with the implementation of (new or revised) protocols, (para) medical devices/materials etc. and/or best practices in line with MSF frameworks.
  • Upon request of the hierarchical manager and in coordination with the relevant technical referents in HQ, develop new policies, tools, protocols and SOPs related to his/her area of expertise (with a local, regional or even global approach).
  • Surveillance & monitoring: Assisting the field team with ensuring an adequate set up for data management (data collection), monitoring and analysis, including the implementation, monitoring and analysis of qualitative and quantitative indicators for the activity.
  • Monitoring and ensuring compliance with MSF protocols and standards for the area of expertise and provide guidance and advice when necessary.

Contributing to capacity building by:

  1. Identifying training needs and contributing to the definition of training content for the area of expertise.
  2. Coaching the activity manager(s) or other relevant functions, facilitating team training and providing on-the-job training to clinical/(para)medical officers on fundamentals related to area of specialisation according to MSF standards to ensure best practice is delivered.

Contributing to the continuous learning and development of the (para)medical department in order to improve health care practices through:

  1. Drafting reports and action plans following field visits to capture experiences, “lessons learnt” and the quality and status of the integration of the relevant health care component into the mission.
  2. Contributing to the research & development of field tools, practices, guidelines and policies based on insights gained in the job.
  3. Developing and maintaining knowledge of practices and approaches within the area of expertise, and to share this knowledge with others to enhance operational effectiveness.
  • Providing direct field intervention: Upon request, participate in emergency operations.
  • Other: Upon request from the Hierarchical Manager, participate in congresses, workshops, seminars, etc.
  • In close collaboration with the Medical Referent for Hospital Management and other concerned advisors or OCBA Hospital Platform members, supporting the systematic/regular implementation and/or consolidation of standing hospital management committees following the specific MSF OCBA Kit for this purpose: hospital activities management committee (HAMC), in-hospital mortality committee (i-MC) and Infection Prevention Control Committee (IPC) and Antibiotic Stewardship Committee.
  • Promoting a quality of care and patient safety culture among all the staff in the project, always through the use of safe and open spaces for discussion. “Non-blaming, non-shaming” will be the premise of his/her work on the field.
  • Supporting the design, implementation and follow up of improvement plans including objectives, priorities, strategies and tools, and supporting the definition of roles and responsibilities for the implementation and follow up of those plans.
  • Using and integrating simulation as a Quality of Care Improvement methodology in the field.

SELECTION CRITERIA

Education and experience:

  • Medical or Nursing Degree.
  • 2 years’ experience in relevant field positions in MSF (activity manager in hospital, Project Medical Referent, Medical Coordinator).
  • Minimum 2 years’ post qualification professional experience.
  • Validation for covering (Para)Medical Activity Manager’s positions.
  • Experience providing training to adult learners.
  • Experience in hospital settings.
  • Fluent English. French, Spanish and Arabic are an asset.

Knowledge:

  • Experience in quality improvement and/or simulation in health care is a strong asset.
  • Experience in team and project management is a strong asset.
  • Certification in management of human resources in health care facilities and/or hospital management is an asset.
  • Knowledge or degree in Public Health will be an asset.
  • Familiar with (and willing to remain updated) with MSF tools and guidelines related to nursing care and medical clinical procedures.
  • Good reporting skills.
  • Good computer user skills (Microsoft Office Word and Excel).

COMPETENCIES

  • Commitment to MSF’s Principles
  • Planning and organising
  • Capacity to influence
  • Cross-cultural Awareness
  • Behavioural Flexibility
  • Analytical Thinking
  • Results and Quality Orientation
  • Teamwork and Cooperation

CONDITIONS

  • Homebased with frequent field visits (up to 60% of the time).
  • Contract duration: Up to end of 2022 with possible extension. Type of contract according to the local contract modality.
  • Full-time work.
  • Annual gross salary: IRP2 level 5 (divided in monthly payments) + secondary benefits based on MSF OCBA Reward policy. Subjected to local conditions.
  • Practical working conditions are as per the MSF-OCBA guideline.
  • Starting date: as soon as possible.

How to apply

To apply, please submit your CV and cover letter: https://careers.msf-applications.org/job-invite/6536/

Closing date: June 30th, 2022, 23:59 CET (Central European Time)

MSF is committed to achieving workforce diversity in terms of gender, race, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are encouraged to apply. We are committed to achieving a balanced gender distribution and therefore encourage women to apply.

All applications will be treated with the strictest confidence. MSF provides a work environment that reflects the values of gender equality, teamwork, integrity and a healthy balance of work and life. MSF does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment and discrimination. All selected candidates will, therefore, undergo reference checks.

Médecins Sans Frontières, as a responsible employer, under article 38 of “Ley de Integración Social del Minusválido de 1982 (LISMI)” invite those persons with a recognized disability and with an interest in the humanitarian area to apply for the above-mentioned position.

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